Laws & Patterns
Cognitive Bias

Chunking

Divide and conquer information overload by grouping related data into smaller, digestible chunks.

Definition

Chunking is a UX principle that advocates for the structuring of information into smaller, related sets. This makes it easier for users to process, understand, and remember the information.

Do

  • Group related information together to make it easier for users to process.
  • Limit the number of chunks to between five and nine items, as this is the range most people can comfortably remember.
  • Use visual cues, like borders or white space, to clearly distinguish between different chunks of information.

Avoid

  • Overwhelm users by presenting all information at once without any segmentation.
  • Create chunks that are too large; if a chunk has more than nine items, consider breaking it down further.
  • Mix unrelated information in the same chunk; this can confuse users and make it harder for them to remember.

When to apply

  • Presenting detailed instructions or complex information to users.
  • Designing forms or data collection interfaces.
  • Organizing content on a webpage, especially when it's heavy with text.

Related topics

Similar principles

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